Your Cart

Customer Help

Our happiness team is always here to assist.

Product Inquiries

Find out more about the products - quality, guaranties etc.

Orders & Delivery

A few answers to likely questions about your orders and delivery

About my account

Questions about your account on our website

Returns & Exchanges

Find out more about our return and exchange policies

Know more about our products

Product Inquiries

Very good. We source our products from top notch manufacturers. All our customers keep coming back with their friends and family members because they are assured of quality products from DOR collections. We also ensure that every of our products go through quality testing before being processed for delivery.
Yes it does. We are certain that you will love the smell when you get them

1000 mAh. Very useful to charge smart watches, smart bands, bluetooth earpiece etc.

Uhm, no.. you won’t be able to replace any of the items because they’ve been pre-packaged.

Uhm, no… You will need to buy the complete set as a whole.

No, it won’t. We’ve sourced the items from top-notch manufacturers.
  • Men Gift sets: Turkey
  • Women Gift sets: Dubai
Here’s what our customers have to say about products bought from DOR collections store:

“I got the gift set and it beats my expectations. Thank you for curating these gift items at such pocket-friendly prices. I’m definitely coming back for more soon.” – Cynthia

You can call/ send us a WhatsApp chat us on our Phone number +2347062377620.

Our email address:
[email protected]

About product orders and delivery

Orders & Delivery

Delivery depends on location. Normally, it takes at least 2 working days if you are in Ibadan or Lagos, and most likely up to 5 days if you are outside this locations. We will communicate with you regarding the delivery dates when we receive your order.
If you ordered for products in a single order or you placed separate orders on the same hour, you will get all your orders on the same day. If you placed separate orders at different times but are yet to be delivered, you can chat with us to request for all the orders to be delivered on the same day.
Changing your shipping address is easy when you have an account. You can go to Addresses to change your shipping address. However, this address will not work for already existing orders. In this case, please reach out to us via chat or the contact form on this page.

As mentioned above, you can reach to us to request that we send to a different shipping address for specific orders. Please bear in mind that certain costs might be applicable especially if the cost of delivery to the new  location is more than that of the old location

You can visit the Orders page on your account. You can also easily track using your order number via our order tracking page.

We ship nationwide and even outside Nigeria. However, costs may differ per location. If you want to deliver outside Nigeria, you should choose Outside Nigeria when placing you orders after which you should reach out to us to discuss the delivery process to your specific country

We do not offer pay on delivery. Be rest assured that your orders will get to you within the stated delivery time.
Learn about your DOR account

About my account

You can create an account while ordering a product. You can also register by visiting the Registration page
If you have an account with us, please login to your account by visiting the Login page
We strongly recommend that you create an account when placing order so that you will be able to manage orders, manage addresses, see order and transaction history, and many much more.
Your data are securely stored using high forms of encryption that prevents any one from accessing your data. We do not share your data with any third parties. For more information about this, please check out our Privacy policy page

Click here to visit the Reset password page to reset your password. You will receive a mail via your registered email address for verification.

How we handle returns and exchanges

Returns and Exchanges

We attend to complaints that occur within 24-48 hours after your order is delivered. If you received your item(s) and you are not satisfied, kindly reach out to us via the contact form within the timeframe of 24 – 48 hours. We will also communicate with you to ensure that your order is satisfactory.
We try as much as possible to confirm orders before dispatch. If you received a wrong item, please contact us immediately so that we can rectify the issue.
Yes you can cancel orders provided that the cancellation request was received within 24 hours or at least before the ordered products are shipped. If you send a request to cancel an order after the products you ordered have been shipped, you may have to bear the cost of returning the item (even if you used a free shipping coupon)

If the item allows for pre-orders, you can pre-order the item. Guess what? Pre-ordered items are usually a bit cheaper than in-stock items. You can visit our Pre-order page to see all products available for pre-order (We update this page from time to time)

Fast Delivery

Timelines are after pickup

Easy returns

24-hours money back

Guarantee

We sell Quality products

100% Secure Checkout

MasterCard / Visa